Quality Guarantee & Returns
Our quality guarantee and return policy.
Our quality guarantee
Quality is guaranteed. If there is a print error or visible quality issue, we'll replace or refund it.
Returns
Because the products are made to order, we do not accept general returns or sizing-related returns.
What is covered
- Print errors or visible quality issues
- Damaged or defective items
- The wrong item received
- Packages that are lost in transit
How to request a replacement or refund
Email [email protected] within 30 days of delivery with your order number and clear photos of the issue. We'll review your request and let you know whether we are replacing the item or refunding it.
Choosing your size
Our sweatshirts use unisex sizing and a regular fit. Check the size guide and details on the product page before ordering. Since we can't accept sizing-related returns, it helps to compare against a sweatshirt you already own.
Refunds
Approved refunds go back to your original payment method. How quickly the money appears depends on your bank or card provider.
Canceling an order
Orders can only be canceled before they enter production. See our shipping page for details.













